Customers may request a return within fourteen (14) days of receiving their order, subject to Etsy's policies and applicable consumer protection regulations.
Returned items must:
The following items may not be eligible for return::
Once the returned item has been received and inspected, approved refunds will be processed through the original payment method used on Etsy.
For any questions regarding orders, shipping, returns, or refunds, please contact us at: hi@chicartisanat.com or through our official Etsy store messaging system.